Question

Hello, my FMB920 shows GNSS Status Off although the tracker is moving and good GPS reception is available, I have the FMB920 connected to a USB to 12v converter and powerbank. I have reduced the ignition range to 3.2v, otherwise I have not set anything special. yesterday the tracker still worked with the same settings. the latest firmware is installed: 03.27.07 Rev:00 I have taken a screenshot of the FMBT app

https://abload.de/image.php?img=screenshot_20211125-037ku7.jpg

Answer 1

Hello,

You are currently using the Teltonika Mobility forums which do not support the FMB devices.

These devices are supported by Teltonika GPS. You can access their support forums here: https://community.teltonika-gps.com

Also, I would suggest following these guidelines to submit the query on their side: https://wiki.teltonika-gps.com/view/Recommendations_for_filling_a_query_description

Best regards,

Edgaras